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Professional Development Classes
in Business Training Center
Prof Dev - Job Relations
with Alastair Roughton
Job Relations
Job Relations teaches the essentials of leadership and positive employee interactions. Developing and maintaining constructive relationships prevents problems from arising that hinder better performance and improvement. JR lays the groundwork for building another layer of stability into your processes, supported by an atmosphere richer in team spirit and collaboration.
Date: Monday-Thursday, April 8-11, 2024
Time: 9:00am - 12:00pm
Location: Butte's Glenn Center, 1366 Cortina Drive, Orland
Facilitator: Presented in Spanish by Emiliano Cornejo
Fee: $335
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Prof Dev - 21 Irrefutable Laws of Leadership
with Alastair Roughton
21 Irrefutable Laws of Leadership
While times change and technology marches forward, the principles of leadership are constant and stand the test of time. There are four ideas to keep in mind as you explore:
1. The laws can be learned. Some are easier to understand to apply than others, but every one of them can be mastered.
2. The laws can stand alone. Each law complements all the others, but you don’t need one in order to learn another.
3. The laws carry consequences. If you ignore them, you will be unable to lead well. If you implement them, people will follow you.
4. These laws are the foundation of leadership. Once you learn the principles, you must apply them to your life to achieve your full potential as a leader.
Date: Tuesday, April 16, 2024
Time: 9:00am - 12:00pm
Location: Instructor Led, Virtual via Zoom
Facilitator: Presented by Reanette Etzler
Fee: $95
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Will run
Computers - Intermediate Excel 2016
with Melissa Ray
Intermediate Excel 2016
Topics covered: Work with specialized, logical, date, time, and text functions. Work with ranges. Sort and filter data. Query data with database functions. Outline and subtotal data. Create and modify tables. Apply intermediate and advanced conditional formatting. Create, modify, and format charts. Use advanced chart features. Create a PivotTable. Filter data using timelines and slicers.
Date: April 16, 18, 23, 25, 2024
Schedule: Tuesdays/Thursdays, 6:00pm-8:00pm
Location: Shasta College Downtown Redding Health Sciences Campus, 1400 Market Street, Room: 8111
Facilitator: Melissa Ray
Fee: $149, includes a thick student handbook that you take with you as an ongoing guide for future reference.
IMPORTANT registration deadline: please register by March 29, 2024
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Prof Dev - Supervisor Series
with Alastair Roughton
Supervisor Series
This course is a 3-part series: preparing for a supervisory role, personal and social competencies, team meetings and conflict resolution.
Suggested prerequisite: we like to start our Supervisor Series with the "Understanding Strengths, Building Trust" training because it offers a proven technique to build trust, improve communication, and understanding among team members. There are many personality tests out there, but we like The PACE® Palette the most because is simple, powerful, and easy to remember. This training provides a good foundation for the Supervisor Series.
Date: 3-Tuesdays, April 23, 30, May 7, 2024
Time: 9:00am - 12:00pm
Location: Butte's Glenn Center, 1366 Cortina Drive, Orland
Facilitator: Presented in Spanish by Emiliano Cornejo
Fee: $280
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Prof Dev - The HR Role & Practical Strategies
with Alastair Roughton
The HR Role & Practical Strategies
Whether you are an HR professional or interested in gaining insights into HR functions, this course will help you develop a foundation of HR strategies to maximize the potential of an organization’s human capital to achieve broader business objectives.
Date: Wednesday, May 1, 2024
Time: 9:00am - 12:00pm
Location: Instructor Led, Virtual via Zoom
Facilitator: Presented by Reanette Etzler
Fee: $95
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Will run
Prof Dev - Workplace Organization
with Alastair Roughton
Workplace Organization
Customers, employees and suppliers can tell a well-run organization without a narrated tour. Visual clues are everywhere. Establishing simple visual controls is one of the most important elements of becoming a Lean and Green Enterprise. 7S reduces the opportunities to make errors and help highlight, at an early stage, potential delays and disruptions and drives an organization to becoming green at the grassroot level. 7S is much more than “a place for everything and everything in its place.” 7S consists of seven principles to make people highly efficient, effective, and greener in performing their work. This one-day session will provide the participants with the principles of 7S.
Date: Tuesday, May 7, 2024
Time: 8:00am - 5:00pm
Location: Butte's Glenn Center, 1366 Cortina Drive, Orland
Facilitator: DPMG, Jes Vargas
Fee: $290
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Prof Dev - Exceptional Customer Service Has Become a Long-Lost Art
with Bob Reich
Exceptional Customer Service Has Become a Long-Lost Art
Why is it we notice good customer service when it should be common? Because we have come to accept mediocrity. This interactive class teaches ways businesses and organizations can provide superior customer service to your patrons, supporters, and customers.
Date: May 13, 2024
Schedule: Monday, 6:30pm – 8:00pm (CORRECTION: the class concludes at 8:00pm, not 8:30pm as stated in the catalog)
Location: Live Virtual via Zoom
Facilitator: Bob Reich
Fee: $39
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Prof Dev - Five Coaching Conversations
with Alastair Roughton
Five Coaching Conversations
A research-based model for maximizing people’s performance and potential. This interactive and award-winning leadership development program has helped leaders across the globe be as effective as possible and get the best results out of their people. Based on the book of the same name and facilitated by one of the authors, The Five Coaching Conversations program leverages effective and practical leadership tools.
Date: 4-Tuesdays, June 4, 11, 18, 25, 2024
Time: 9:00am - 11:00am
Location: Instructor Led, Virtual via Zoom
Facilitator: Presented by Morgan Massie
Fee: $260
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