Shasta College

ONLINE INSTRUCTOR LED BUSINESS PROCESS MAPPING:  Business Process Mapping is one of the most important tools in identifying process improvement. In this 18- hour, 5 session, online instructor led interactive course, participants will explore various process mapping tools and discuss the pros and cons of each. Participants gain hands-on experience with each mapping tool and will understand when to apply them. This hands-on workshop provides participants with the knowledge and experience necessary to start implementing mapping in an organization.

DATES: June 9, 11, 16, 18, 23 Wed/Friday  8:00 am-12:00 pm