Shasta College

ONLINE INSTRUCTOR LED PRACTICAL PROBLEM SOLVING Problem Solving is the foundation of the Lean office. Continually improving requires continually solving problems - whether these are technical or recurring day-to-day problems. As a Lean tool, A3 reporting addresses the root causes of problems that arise every day at work. When used properly, the PDCA-A3 process dramatically increases the probability of success. Leading companies, such as Toyota, use the PDCA-A3 report to train their employees in a proven and structured problem-solving approach. This 18-hour, 5 session online instructor led course introduces participants to problem-solving frameworks, tools and techniques, and explores their practical application to common office problems.

DATES: MAY 11, 13, 18, 20, 2021 Tue/Thur I 8:00 am-12:00 pm + Fri MAY 21, 2021 8:00am to 10:00am.